Our breakthrough project was the RSA Networks platform, funded by NESTA. This testimonial from David Wilcox says it all:

"The RSA Networks development team - now Xchangelab - were exceptional in developing, very rapidly, a highly functional system and community through rapid prototyping, close engagement with users, and a mix of online and face-to-face faciliation. It modelled an overall approach and processes that RSA Networks would do well to adopt."

Spend less time on technology, and more time talking to people.

We run enjoyable events to engage all participants, to get their needs, agendas and ideas out on the table.

Then we use Drupal - secure and tested open source software to jump start the user-centred design process outlined here.

Developing the site transparently, in conversation with engaged and active users makes for a dynamic and energising process.